Terms of Use

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Last updated: 3 June 2026

These Terms of Use (the “Terms”) are a binding agreement between you and Coolplay GmbH, Lindengasse 43/19, 1070 Vienna, Austria (“Coolplay,” “we,” “us”). They govern your use of our mobile games and related online services, including Backgammon, Chess, Checkers, Mills, Mancala, Four In A Row and Warships (each, an “App,” and together with our servers and features, the “Service”).

By downloading, installing, or using an App, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

1. Who may use the Service

You must be at least 13 years old to use the Service. If you are under the age of digital consent in your country (16 in several EU/EEA countries), you may only use the Service with the consent and supervision of a parent or legal guardian, who agrees to these Terms on your behalf. The Service is not directed to children under 13, and we do not knowingly allow them to register. By using the Service you confirm that you meet these age requirements and that you have the legal capacity to enter into these Terms.

2. Your account

You can play on a device-based account, and you may optionally register an email address and password to secure and recover your account. You are responsible for activity that happens under your account and for keeping your credentials confidential. One person may not maintain multiple accounts to gain an unfair advantage, and you may not share, sell, or transfer your account. Notify us at office@coolplay.io if you believe your account has been compromised.

3. Licence to use the App

Subject to these Terms, Coolplay grants you a limited, personal, non-exclusive, non-transferable, revocable licence to download and use the App on devices you own or control, solely for your personal, non-commercial entertainment. We reserve all rights not expressly granted. You may not copy, modify, reverse-engineer, decompile, rent, lease, sublicense, distribute, or create derivative works from the App, except to the extent this restriction is prohibited by applicable law.

4. Code of conduct — zero tolerance for objectionable content and abuse

We have zero tolerance for objectionable, offensive, or illegal content and for abusive, harassing, or predatory behaviour. The Service includes chat, usernames, profile pictures, avatars and other user-generated content, and we expect every player to treat others with respect.

When using the Service, you agree that you will not create, upload, send, display, or share any content, or engage in any conduct, that:

• is hateful, harassing, threatening, bullying, defamatory, or discriminatory;
• is sexually explicit, pornographic, or sexualises minors in any way;
• is violent, gory, or promotes self-harm, terrorism, or illegal activity;
• contains nudity, obscenity, or other content most users would find objectionable;
• infringes the intellectual property, privacy, or other rights of anyone else;
• impersonates another person, Coolplay staff, or any entity;
• is spam, advertising, a scam, phishing, or contains malware or harmful code;
• solicits personal information from, or attempts to groom or exploit, other users (especially minors);
• cheats, exploits bugs, uses bots, automation, or modified clients, or otherwise interferes with fair play; or
• violates any applicable law or these Terms.

There is no tolerance for objectionable content or abusive users. Breaking these rules can result in immediate content removal, feature restrictions, suspension, or a permanent ban, at our discretion.

5. User-generated content

You are solely responsible for the content you provide — including usernames, profile pictures, avatars, chat messages, and any other material (“Your Content”). You retain ownership of Your Content, but you grant Coolplay a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, display, and transmit Your Content as needed to operate, moderate, and provide the Service. You represent that you have the rights to share Your Content and that it does not violate Section 4 or any law.

6. Content moderation, reporting, blocking, and enforcement

We take active steps to keep the Service safe:

• Filtering. Profile pictures are automatically screened for objectionable imagery before they are shown to others, and usernames are checked against our filters. In-game chat is screened by a profanity filter, and players who send inappropriate messages can have their chat access locked. Private messaging is available only between players who have accepted each other as friends; those messages are not automatically filtered, but the reporting and blocking tools below apply to all chat.
• Reporting. You can report a user’s profile picture, chat messages, or name at any time by opening their profile, tapping the settings icon, and choosing Report. Reports are recorded and reviewed by our team.
• Blocking. You can block any user from their profile menu. Blocking immediately removes that user’s content from your view, stops them from contacting you, and flags the matter to us.
• Action within 24 hours. We aim to review reports of objectionable content and abusive behaviour within 24 hours and, where a violation is found, to remove the offending content and restrict, suspend, or permanently eject the responsible user.

Submitting deliberately false or abusive reports is itself a violation of these Terms and may lead to a permanent ban. We may remove content or suspend accounts at our discretion to enforce these Terms or comply with the law, and we are not obligated to retain or return removed content.

7. Coins, virtual items, and in-app purchases

The Service offers virtual currency (“coins”) and other virtual items that can be earned in play, received as rewards (including for watching ads), or purchased. Coins and virtual items:

• have no monetary value, are not real currency, and cannot be redeemed, exchanged, or cashed out for real money or anything of value outside the Service;
• are licensed to you for use within the Service only, and are not your property;
• are non-transferable and non-refundable except where required by applicable law; and
• may expire or be forfeited if your account is closed, suspended, or terminated.

Coins used as stakes within games are a feature of gameplay only; the Service does not offer real-money gambling and provides no opportunity to win money or prizes of real-world value.

Purchases and subscriptions. Purchases (including coin packs and “Pro” subscriptions) are processed by the Apple App Store or Google Play, not by Coolplay. Subscriptions renew automatically until cancelled, and you manage, cancel, or request refunds through your App Store or Google Play account, subject to those stores’ policies. Prices may change with notice.

8. Advertising

The Service is supported by advertising, including optional rewarded ads that grant coins. By using the Service you may see ads served by our advertising partners. You can reduce or remove ads through a “Pro” / ad-free subscription. How advertising relates to your data is described in our Privacy Policy.

9. Fair play

Games on the Service rely on fair competition and rating systems (such as ELO). You agree not to cheat, collude, manipulate matchmaking or ratings, use unauthorised third-party software, or otherwise gain an unfair advantage. We may reverse results, adjust ratings or balances, and restrict accounts to protect the integrity of the games.

10. Intellectual property

The Service, including its software, graphics, logos, and content (other than Your Content), is owned by Coolplay or its licensors and is protected by intellectual-property laws. “Coolplay” and our logos are our trademarks. Nothing in these Terms transfers any of these rights to you.

11. Disclaimers

The Service is provided “as is” and “as available.” To the fullest extent permitted by law, we do not warrant that the Service will be uninterrupted, error-free, or secure, or that content provided by other users is accurate or inoffensive. This Section does not exclude or limit any warranty or right that cannot be excluded or limited under the law applicable to you, including mandatory consumer-protection rights.

12. Limitation of liability

To the fullest extent permitted by law, Coolplay shall not be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of data, profits, coins, or virtual items. Nothing in these Terms limits our liability for death or personal injury caused by our negligence, for fraud, or for any liability that cannot be limited under applicable law. Where liability cannot be excluded but can be limited, it is limited to the minimum extent permitted by law. If you are a consumer, you keep all mandatory rights granted to you under the law of your country of residence, and nothing in these Terms affects those rights.

13. Suspension and termination

You may stop using the Service and delete your account at any time (see our Privacy Policy for how). We may suspend or terminate your access, remove content, or close your account if you violate these Terms, if required by law, or to protect the Service and its users. Sections that by their nature should survive termination (including content licences you have granted, disclaimers, and limitations of liability) will survive.

14. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will provide reasonable notice (for example, in the App or on this page). Your continued use of the Service after the changes take effect means you accept the updated Terms.

15. Governing law and disputes

These Terms are governed by the laws of Austria, excluding its conflict-of-laws rules and the UN Convention on Contracts for the International Sale of Goods. If you are a consumer, you also benefit from the mandatory protections of the law of your country of residence, and you may bring proceedings in the courts available to you there. Questions or complaints can be sent to office@coolplay.io; we try to resolve disputes informally first.

16. Apple App Store — additional terms

If you obtained the App from the Apple App Store, the following also applies and prevails over any conflicting term for that App:

• These Terms are between you and Coolplay only, not with Apple. Apple is not responsible for the App or its content.
• Your licence to use the App is limited to use on Apple-branded devices you own or control, as permitted by the App Store Terms of Service.
• Apple has no obligation to provide maintenance or support for the App.
• To the maximum extent permitted by law, Apple has no warranty obligation for the App; any failure to conform to a warranty is Coolplay’s responsibility, subject to these Terms.
• Apple is not responsible for addressing any claims relating to the App, including product-liability, legal/regulatory, or consumer-protection claims, or claims that the App infringes third-party intellectual-property rights. Such claims are governed by these Terms and handled by Coolplay.
• Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.
• You represent that you are not located in a country subject to a U.S. Government embargo or designated as “terrorist-supporting,” and that you are not on any U.S. Government restricted-parties list.

17. Contact

Coolplay GmbH
Lindengasse 43/19, 1070 Vienna, Austria
Email: office@coolplay.io
Company register: FN 551429 a (Commercial Court Vienna) · VAT: ATU76540325

See also our Privacy Policy and Imprint.